DraggTec warrants each new drag box manufactured by us to be free from defects in material and workmanship for a period of 90 days from date of delivery to the original purchaser.

Our obligation under this warranty is to replace free of charge any part proven defective within the stated warranty time limit.

This warranty does not cover:

  1. New Drag Boxes which have been operated in excess of rated capacities or negligence
  2. Misuse, abuse, accidents or damage due to improper use
  3. Drag Boxes which have been altered, modified or repaired in any manner not authorized by our company
  4. Normal maintenance

How To File A Warranty Claim 

  1. The customer must contact us during our normal business hours by phone or email and allow us to identify the problem. 
  2. Pictures of the damaged part or area of the attachment must be emailed to us to verify what has failed on the component. (We may further require that the component be returned to us.) 
  3. DraggTec will look at each case individually and decide how to have the issue or problem addressed. 
  4. If return shipping is required, the customer shall be financially responsible for returning parts or drag box. 
  5. DraggTec will cover shipping on replacement parts being sent to the customer.

In no event will the Sales Representative or any other company affiliated with it or them be liable for incidental or consequential damages or injuries, including but not limited to the loss of profit, rental or substitute equipment or other commercial loss. Purchaser’s sole and exclusive remedy being as provided here in above.

DraggTec must receive immediate notification of defect and no allowance will be made for repairs without our consent or approval.

This warranty is in lieu of all other warranties, express or implied by law or otherwise, and there is no warranty of merchantability or fitness purpose.

No agent, employee, or representative of DraggTec has any authority to bind DraggTec to any warranty except as specifically set forth herein. Any of these limitations excluded by local law shall be deemed deleted from this warranty; all other terms apply.

This warranty may not be enlarged or modified in any manner except in writing signed by an executive officer of DraggTec to improve its products whenever it is possible and practical to do so. DraggTec reserves the right to make changes and or add improvements at any time without incurring any obligation to make such changes or add such improvements to products previously sold.

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